Effective Date: April 18, 2025
Tala Samoa (“we,” “our,” or “us”) operates the website https://www.talasamoa.com. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
1. Information We Collect
We may collect the following types of personal information:
-
Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
-
Account Information: Username, password, and other credentials used to access our services.
-
Transaction Information: Details of purchases made through our website.
-
Technical Information: IP address, browser type, operating system, and browsing behavior on our site.
2. How We Use Your Information
We use the collected information for the following purposes:
-
Order Processing: To process and fulfill your orders, including sending order confirmations and updates.
-
Customer Support: To respond to your inquiries and provide customer service.
-
Account Management: To manage your account, including password resets and account updates.
-
Marketing: To send promotional materials, newsletters, and other communications, if you have opted in.
-
Website Improvement: To analyze website usage and improve our services.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
-
Service Providers: Third-party vendors who assist with payment processing, shipping, and other operational needs.
-
Legal Requirements: When required by law or to protect our rights and safety.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to:
-
Access: Request a copy of the personal information we hold about you.
-
Correction: Request corrections to any inaccurate or incomplete information.
-
Deletion: Request the deletion of your personal information, subject to legal obligations.
-
Opt-Out: Unsubscribe from marketing communications at any time.
6. Cookies
Our website uses cookies to enhance user experience. You can set your browser to refuse cookies or alert you when cookies are being sent.
7. Changes to This Privacy Policy
We may update this privacy policy periodically. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns about this privacy policy, please contact us at:
Email: admin@talasamoa.com
Address: Apia, Samoa